Post by Miss Luna on May 18, 2005 10:13:43 GMT -5
[glow=yellow,2,300]Your user name AND password are both case sensitive! 
If you entered your username as:
JoeMember
and your password as:
IMember01
You must enter your username AND password exactly the same as when you registered! The caps are caps and the lowercase are in fact lowercase. I came across this when I first signed in and I know a few other members have had the same confusion as I did when it happened.
If you believe that someone has stolen your Membership please let me know, I can reset your password for you. 
Remember: The best way to keep your password safe is to use both letters AND numbers![/glow]
If you entered your username as:
JoeMember
and your password as:
IMember01
You must enter your username AND password exactly the same as when you registered! The caps are caps and the lowercase are in fact lowercase. I came across this when I first signed in and I know a few other members have had the same confusion as I did when it happened.
If you believe that someone has stolen your Membership please let me know, I can reset your password for you. 
Remember: The best way to keep your password safe is to use both letters AND numbers!
[/glow]